JHIMS | Yamaha YSM20R machine shipped to Shenzhen customers
Detailed
Cooperative Client Cases:Yamaha YSM20R machine shipped to Shenzhen customers
Ⅰ、Background
Shenzhen Jinghe Technology Co., Ltd. is a trustworthy choice
The shenzhen customer is an enterprise engaged in OEM product manufacturing. Faced with the increase in order volume, they wanted to increase the manufacturing speed of products through automated production lines. After understanding, they chose the YSM20R machine provided by our company to seek a solution.
Ⅱ、Project Challenges and Solutions
1.Demands and Challenges:
● The customer wants to buy a separate machine to solve the manufacturing of products for different orders.
2.Solution:
● Understand that the customer has different IC tray materials, and the customer's component size is 0201, and there are also large capacitors. (According to these requirements, the customer needs an IC tray cabinet and a large-size camera to meet them.)
● The customer mainly processes products, and the future order situation is unclear. Therefore, the feeder capacity must be sufficient. (If the number of components in the customer's order exceeds the feeder capacity, the machine cannot assemble the product. Based on this, the YSM20R machine is recommended)
● The customer does not want to buy a new machine, but wants to buy an old machine with a short use time, about 2-3 years old.
3.Project display:
4.Details of communication with customers:
5.Customers' experience after using the machine and purchasing other equipment:
6.This is a YSM20R pick and place machine sent to a customer in Shenzhen. This is a video of the actual shooting.
Ⅲ、JHIMS After-Sales Service
We provide comprehensive after-sales support to ensure you can easily operate the equipment and resolve any issues that may arise during use. Our services include:
1. Video Tutorials and Operation Manuals
● Video Tutorials: We provide detailed video tutorials for each function. These videos include intuitive feature explanations and practical demonstrations, enabling you to quickly become proficient by following the guidance.
● Operation Manuals: A detailed operation manual is included, introducing equipment functions and step-by-step instructions for ease of reference at any time.
● Problem Prediction and Resolution: The videos also cover solutions to common issues, helping you anticipate and quickly address potential operational challenges.
2. Remote Service Support
● If you encounter any questions during use, you can contact us anytime through online channels.
● Our professional technicians will provide real-time remote guidance to resolve your queries and assist with operations.
3. On-Site Professional Service
If you require on-site guidance from the supplier, we can arrange for professional technicians to visit your location.
Services include equipment installation, functional training, and hands-on guidance, ensuring you fully master the operation of the equipment.
Ⅳ、Why choose us?
1. Reliability: We consistently provide customers with high-quality products and services to ensure that each project can be completed on time.
2. Professionalism: With deep industry knowledge and technical background, we can quickly understand customer needs and provide the best solutions.
3. Rich experience: We have many years of successful experience in the PCBA electronic manufacturing industry and have provided customized solutions for many customers.
4. All-round support: From solution design to after-sales service, we provide one-stop support to ensure that customers can get a satisfactory experience in every link.
5. High cost performance: Under the premise of ensuring quality, we provide competitive prices to help customers maximize cost-effectiveness.
6. Open and transparent evaluation: If customers are not satisfied with the machine they purchased from us and do not get a satisfactory solution, they can reflect the problem on various platforms such as youtube. We hope that everyone will supervise our services.
If you are interested in our products and services, or have any questions, please feel free to contact us. Let's discuss how we can help you achieve your goals!
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